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Cancel or change my order
Can I cancel or change my order?
Once we received the order it is processed to dispatch department and sometime it is hard to cancel the order. However you can contact us and will try our level best to cancel your shipment or you can refuse the delivery and once we received the item back your refund will be processed which may take 8 to 10 working days after recceing the item in our depot. Even if you changed your mind or change your choice please get back to us without any delay and keep order detail handy while contact us on 07411501510 or send us email. If the item is not shipped we will be able either cancel or change on your choice.
Why my order has been cancelled?
Sometime for some reason we may cancel your order and this happens we will let you know by email and you will receive a cancellation and refund notification by email.
I received a faulty item what do I do?
Please accept our apology for the inconvenience. You can refuse the delivery if you find item is damaged during delivery handling. If you have received wrong, damaged or faulty item or it is not in good condition. Feel free and get back to us. We are here to resolve all issues with entire you satisfaction and will offer you best possible solution suitable for you. To help this sorted ASAP, we need order detail which you can provide while contact us